GENERAL STUDIO POLICIES

Spectators - Only one parent or guardian escort for 3-8 year olds may remain at the studio during class.  First time trial students may also have one parent/guardian remain at the studio for the trial class. Sorry, no siblings or other family members. All other students should have parents return for pick-up when their class ends.

Parents should remain in the front lobby area or outside in the gazebo or on benches fronting PDD.  Thank you for respecting the Student Space and Study Areas in the back by not using that as a waiting area when here for ages 3-8 or a trial class.

• • • • • •

1. 48 Hour Fever Free - No one is permitted to attend class, rehearsals, or events unless they are Fever Free for 48 hours without the use of fever-reducing medicine. Fever is a temperature of 100.4 degrees or higher.

2. Students Ages 3-4 years old - Must be potty trained and need to attend a trial class before enrolling.  One parent or guardian escort for 3-4 year olds (Creative Movement, Tots Hip Hop, and Keiki Hula) will be allowed to remain at the studio during their class.  Keep stairwells, doorways, walkways, and emergency exits clear at all times.  Do not sit on stairs or stand to observe classes from stairs.  Please no accompanying siblings unless they remain in a stroller or carrier.

3. Conduct - Performers and Families will be of good moral character, not using foul language or engaging in any activity that is not upholding the standards of Pas De Deux at all times. We have a no tolerance policy for physical or verbal assault to any child, parent or staff member. Only Performers, Choreographers, Directors, Teachers, Staff, and Talent are allowed in the classrooms. Pas De Deux reserves the right to release any performer or family that does not abide by these and any other rules listed in newsletters, emails, brochures, and/or posted at the studio.

4. Jewelry - For the safety of your child and others, do not wear Jewelry to class.

5. Liability - Performers and parents/guardians will not hold Pas De Deux Hawaii, LLC Members, Staff, Producers, Directors and Program Coordinators liable for injury or death while taking classes, taking part in events, recitals or rehearsals, and any other time they are at Pas De Deux's place of business or other affiliated events.

6. Parking - Industrial Zone - Park at your own risk. Pas De Deux Hawaii, Landlords, and surrounding businesses will not be held liable for damage.  Studio parking lots are reserved for staff only.  For everyone’s safety, there is no driving in the lots to drop off students. Please refrain from blocking the driveways as well. Read more info here.

7. Photo Waiver - Pas De Deux reserves the right to photograph performers in classes and rehearsals during performances, concerts, and events for the use of marketing and publicity. Your child's first and last name will only be used for artist development and promotion, i.e. programs.

8. Studio Closures Due To Weather or Unforeseen Events - No refunds, credits, or make-ups on group classes canceled due to inclement weather or other unforeseen/uncontrollable events. Private vocal and private dance lessons can be refunded or credited if notified within 24 hours.

9. TV/Film/Video Release - All rehearsals and scheduled dance, music or theatre classes, and performances in front of or without a live studio audience will be video recorded for future programming on Television, Film, and or Video and may be sold by and through Pas De Deux with an unlimited international release with no restrictions or payment to talent or subjects unless otherwise noted or negotiated.

10. Uniforms - Students will purchase and wear the assigned class uniform clothing and shoes at PDD for all classes within 30 days of enrolling and have their hair fixed in a performance bun (low bun with a middle part).  Please avoid wearing baggy sweaters, jeans, or inappropriate footwear like slippers or sandals to class. See here for uniform requirements.

11. Vacation Policy - If a performer goes on vacation and notifies Pas De Deux in writing, we will hold your spot in the class as long as tuition is paid in full and on-time. Performers are able to attend make-up classes upon their return as long as the performer follows the make-up class policy of 3 total make-ups per class per season and once scheduled, cannot be rescheduled.  If a performer drops the class for a vacation we cannot guarantee a spot in the desired class upon returning from vacation and will need to pay the $25 registration fee upon their return. If a class is near full in this situation, a performer should expect to be placed on the waitlist upon return.  If in an intermediate or advanced level class, re-enrollment into an upper level class after dropping is at the discretion of the teacher.




ACCOUNTS, FEES, & BILLING

*Registration Fee - Applicable to New Students and students that are returning after dropping classes for more than 30 days.

12. Additional Fees - At times, there will be additional fees not included in normal monthly classes that include, but are not limited to: performance fees, tickets, and costume fees.

13. Automatic Billing - Payment information for Auto-Pay will be required for all accounts. Auto-pay charges will be processed on the 28th of each month. Class Costs and Registration are due upon sign up and monthly class billing is due on the first of every month. All accounts must be kept current. Classes are billed and statements are emailed on the 21st of the month prior to which amounts billed are due. The late fee will be 15% of the account balance and applies to any balance/fees (tuition, costume, registration, etc.). Performers with any balance from the 8th-20th will NOT be allowed to take class.

14. Email Address Required - PDD directors, staff, producers, coordinators, and front desk administration communicates mainly through email by sending information on current news/updates, as well as monthly billing statements. Email addresses, as well as other registration information will be kept current and all changes will be reported to the front desk so accounts can be updated as needed.

15. No Refund Policy - Tuition and registration fees are NON-REFUNDABLE and NON-TRANSFERABLE. Notification to withdraw from class must be received in writing by the 15th of the month in order to stop tuition payment for the following month. No exceptions. There is no refund for missed sessions. Pas De Deux offers make-up sessions as long as they are taken within a month of the missed sessions. Trials are strongly encouraged prior to registering and paying for fees.




CLASSES & PROMOTIONS

16. Attendance - Performer must attend 80% of regularly scheduled classes and rehearsals. If a performer does not attend class in 3 consecutive weeks without written notification of a trip, sickness or injury, they will be automatically dropped from the cast, daily call sheet and class billing will be due for classes missed.

17. Class Participation Requirement - Performers whose attitudes and lack of focus are distracting to the class will receive one verbal and one written warning before they are recast and released from the program.

18. Exam Week - Will be held annually to assess your child's growth and progress. No trials or make-ups during this week. Progress Reports will be handed out in class during exam week. Promotions, if any, will occur shortly after the progress reports are issued and your instructor will notify you by email.

19. Drop-Off and Pick-Ups - Students should arrive no earlier than 15 minutes before the start of their class.  Students must be picked up by parent/guardian immediately after classes end. A child not picked up more than 15 minutes after his/her last class ends will be charged a sitting charge of $1 for every minute after the allowed 15 minute pickup time.

20. Level Promotion Requirement - For promotions to apply; the student must be enrolled in applicable classes and tuition paid through the end of the session. Performers will be promoted in level based on their ability, attendance, and attitude in class, outside of class, and during performances and rehearsals. Teachers will notify parents of level promotions.

21. Level Requirements - If performers are not able to fulfill these requirements, enrollment into beginning level classes are recommended. New trials should be scheduled in Level 1 class for proper placement.

* = teacher approval required for enrollment

  • BALLET
  • Pre-Ballet — 1x a week, 60 minute class, Track A, B, C, or D 
  • Beginning Ballet 7-8 — 1x a week, 60 minute class, Track A, B, C, or D 
  • Level 1 Ballet — 2x a week: two 75 min classes
  • Level 2* Ballet — 2x a week: two 90 min classes
  • Level 3* Ballet — 2x a week: two 90 min classes 
  • Pointe* — must be enrolled in Ballet Level 3 as the preceding class before pointe. Teacher approval required prior to enrolling in pointe. Please do not buy pointe shoes until teacher approval given.

  • JAZZ
  • Creative Movement — 1x a week, 45 minute class, Track A, B, C, or D. Trial required for enrollment; must be fully potty trained.
  • Pre-Jazz/Tap — 1x a week, 60 minute class, Track A, B, C, or D 
  • Beginning 7-8 Jazz/Tap — 1x a week, 75 minute class, tap included, Track A, B, C, or D 
  • Level 1 Jazz — 2x a week: two 75 min classes
  • Level 2* Jazz — 2x a week: two 90 min classes. Must enroll in ballet class (2x a week if performing for ballet OR 1x a week Open Ballet).
  • Level 3* Jazz — 2x a week: two 90 min classes. Must enroll in ballet class (2x a week).

  • HIP HOP
  • Hip Hop Tots — 1x a week, 45 minute class, Track A or C
  • Pre-Hip Hop — 1x a week, 60 minute class, Track B or D
  • Beginning 7-8 Hip Hop — 1x a week, 60 minute class, Track A, B, C, or D
  • Level 1 — 60 minute class, 2x a week
  • Levels 2, 3* — 60 minute class, 2x a week

  • TAP
  • Level 1 — 60 minute class, 1x a week
  • Level 2* — 60 minute class, 1x a week

  • POLYNESIAN
  • Keiki/Pre-Hula — 60 minute class, 1x a week
  • Hula Level 1 — 60 minute class, 1x a week. Trials permitted during trial week.
  • Hula Level 2* — 60 minute class, 1x a week
  • Open Tahitian — all ages, trial required to enroll

  • MUSICAL THEATRE
  • Musical Theatre 1 — 90 minute class, 1x a week, plus Weekly Half Hour Vocal Lesson
  • Musical Theatre 2* — 90 minute class, 2x a week, plus Weekly Half Hour Vocal Lesson
  • Musical Theatre 3* — 90 minute class, 3x a week, plus Weekly Half Hour Vocal Lesson

  • OPEN CLASSES
  • Acro Levels 1-3 — Must complete a trial in Level 1 for proper placement
  • Breaking  Levels 1-2 — Must complete a trial in Level 1 for proper placement
  • Adult Classes Ages 18+ Hip Hop, Hula — No experience needed!


22. Private Vocal Policy for Musical Theatre - Private vocal lessons must be booked at PDD via pddvoice@gmail.com

23. Session Time - Parents should be aware that in order for teachers and choreographers to stay on schedule, the last 3-5 minutes of every class will be used for brief parent communication, restroom breaks, and change over of classes. Therefore, an hour class is really 55 minutes.

24. Trial Week - Trials are strongly encouraged to ensure that performers enjoy the class prior to registering. Tuition and registration fees are non-refundable. The first week of every month will be designated for FREE Trials. If the class is full, a trial cannot be permitted. Please call the front desk at 808-671-0350 to schedule a FREE Trial. Trials will not be permitted during performance rehearsals and Exam Week. Performers need to be the age of the class they are trialing or enrolling in by Jan. 1st. Performers must be fully potty trained in order to enroll. Families must schedule in advance for a trial and receive a confirmation that they are scheduled before coming to class. ALL trials, no matter what age or prior experience must trial in a beginning/Level 1 class. We do not offer Trials for Private Lessons.



PERFORMANCES

25. Costumes, Performance Fees and Ticket Sales - All registered students are invited to perform in our annual recitals (June and December). Each class will present one number in the recital. All costume fees, balances, performance fees and ticket sales are non-refundable and non-transferable once committed to the show.  Recital invites and performer contract details will be emailed 3-6 months prior to the performance. 

  • Performance Fee: $65 plus tax per student is due upon recital invite submission. Performance fee includes unlimited online access to recital videos and photos via Vimeo and Smugmug a few weeks after the performance once all edits are completed. A $15 Late fee will be assessed if you submit your form after the deadline.  Sorry, no additional rebates or discounts apply.

  • Recital Costume Fees: This applies to routines for recital only.  Each genre will be assigned a routine and each routine will be assigned one costume.  Costume fees are listed per class and do not include tax. Pricing for costumes will be $150 plus taxes and fees per routine.  Pricing does not include the cost of dance shoes, undergarments, or tights (if applicable).  Dance shoes, undergarments, and tights can be purchased through Step-N-Up Satellite Store. Required accessories will be emailed as soon as costume details are finalized so that you may make purchases in advance.

  • Tickets: Online ticket prices for PDD Families per seat will be set at $45-$65 plus tax/processing fees. At the door ticket prices and general public pricing will increase to $75 plus tax/fees. More information will be released as it gets closer to presale. Seating is reserved and sells fast; purchase early to guarantee desired seating. PDD shows typically sell out, so plan to buy well in advance. Tickets will be available at the door only if there are remaining seats for sale. PDD does not guarantee availability. At the door tickets, if available, will be $75 exact per ticket.  PDD is cashless so ticket sales need to be processed via credit or debit card.  Children aged 2 and under can sit on a parent’s lap.  All other children must purchase their own seat. 

26. Performance Requirement - Performers must maintain good attendance to perform in the recital. PDD will issue yellow and pink slips for absences starting 3 months prior to a show for all classes and mandatory rehearsals. Students need to attend 80% of classes from Jan-June to maintain enrollment and participation. All financial investments will be forfeit if student is pulled due to low attendance.

  • 1 Unexcused Absence = First Strike, Yellow Slip
  • 2 Unexcused Absence = Second Strike, Pink Slip
  • 3 Unexcused Absence = Not allowed to perform in the show
  • Excused Absence = sickness, injury, bereavement
  • 2 Excused Absences = 1 Unexcused Absence
  • Unexcused Missed "Performance" = Not allowed to perform in the following performances and the next concert. Teachers will re-stage the number to no longer include that performer

27. Rehearsals - Class time will be used for rehearsals 6-8 weeks leading up to a show. Recital rehearsal will be counted as class (therefore no refunds or make-ups for classes). This includes dress and tech rehearsals, as well as performance dates.




MAKE-UPS & CANCELLATIONS

28. Make-ups - Make-ups will be allowed with the following guidelines: 3 make-ups allowed per yearly session per enrolled class. Make-ups must be completed within a month of the missed class and you must still be enrolled in the class to do make-up.  No cross-genre classes for make-ups, unless no other class of the same type is offered. Class must be age and level appropriate. Once scheduled, make-up classes cannot be rescheduled. Make-ups for private music sessions must be coordinated with your music coach directly.

29. Private Voice Cancellations - Private Voice Sessions have a 24 hour cancellation policy. If you cannot attend a booked lesson, please email pddvoice@gmail.com as soon as possible. If a student doesn't show or doesn't contact our Vocal Department Coordinator to cancel his/her lesson with a notice of 24 hours, the account will be charged for the lesson and considered a no show.

30. Private Voice Session Make-Ups - There are no makeups for cancelled lessons. Charges are not applied for lesson cancellations if a 24 hour notice is given.